Services And Support To Maximize Your Value

Right90 Professional Services and Support provide the expertise your company needs to deploy, maintain and recognize the value received from our on-demand sales forecasting software. Our professional services, as well as those from our implementation partners, include consulting and training to get your organization quickly up and running to be successful with Right90 solutions.

Besides professional services expertise, Right90 also provides comprehensive customer support. Standard Support, included in your monthly subscription, covers product support to your Right90 administrators for resolving Right90 questions and issues. Right90 Gold Support offers customers an additional level of service and response times on Right90 questions and issues, and an assigned representative focused on maximizing the value you get from your Right90 application. Gold Support is available for an additional fee.

Professional Services

Consulting

The consultants at Right90 ensure quick configuration and setup of the Right90 software and guidance on implementing the best practices appropriate for your company. Right90 consultants can quickly implement the Right90 application with an eye on your company's near and long-term sales success.

Training

Training is included with every Right90 implementation. We provide either on-site or Web-based training sessions. We work with you to tailor each training session to your specific configuration and processes and work with you on a Train-the-Trainer or delivered training approach.

Customer Support

As part of your monthly fee, your company will receive comprehensive customer support via phone, Web and email. Standard support services include:

  • A knowledgeable support team that understands your business and your sales forecasting processes
  • Deep product and technical knowledge on Right90
  • Live phone support during normal business hours
  • 24/7 support from our Right90 Support Portal

Gold Support is now available to add more value to your Right90 solution. Contact a Right90 sales representative today to learn which option best suits your business.

Webinar

Five Best Practices to Develop an Actionable Sales Forecast

Right90 webinar

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Hear from Right90 Vice President of Professional Services, Denise Stokowski, as she provides best practices on how to achieve a forecast that drives revenue, inventory and margin. These best practices are derived from first-hand experience working with customers in a wide variety of industries at different levels of process maturity.

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Posted on Thu, 22 Jul 2010
by Right90 Professional Services

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